ID Verification

To comply with global KYC/AML regulations, WCX is required to verify your identity before you can begin trading.

Getting verified on WCX is easy, automatic, and takes about 2 minutes. Just complete the form here.

Restricted Countries

Please keep in mind that we do not currently serve people from: Burma, Cuba, Democratic Republic of Congo, Hong Kong, Ivory Coast, Liberia, North Korea, Sudan, Syria, United States of America, and Zimbabwe.

Verification by email

If you were unable to get verified through the regular automated process, you can try getting verified by email. This option is made available to you on the verification page if you have trouble completing the process.

You'll need to provide your full name, date of birth, and 3 documents that prove your identity:

  • A government-issued ID

  • A residence document

  • A selfie with a handwritten note

Read on to learn more about what's required for each of these documents.

Government-issued ID

A valid government-issued ID can be:

  • a passport

  • a national identity card

  • a driver's license

Other valid government-issued ID may be accepted as long as it contains your full legal name, photo, date of birth, and expiry date.

Image requirements

Make sure to follow the image requirements listed below when uploading your government-issued ID.

  • Full color image. Black and white, watermarked, photocopied, etc. are not accepted.

  • Legible. All information on the ID must be completely clear and readable. We do not accept IDs that are torn or worn out.

  • Background. The edges of the ID document must be clearly visible on a contrasting background.

Example of an ideal acceptable ID

Proof of Residence

A valid proof of residence document can be:

  • bank statement

  • credit card statement

  • utility bill (water, electricity, gas, internet, phone)

  • payroll statement or official salary document from employer

  • insurance statement

  • tax document

  • residence certificate

Addresses on envelopes or courier documents are not acceptable.

Proof of residence documents must contain your name, address, and be dated less than 3 months ago.

Selfie with note

The selfie document is a clear picture of you holding your government-issued ID and a handwritten note.

You must be smiling in the picture. This allows you to easily prove that your picture was not stolen or photoshopped, and is being used exclusively for WCX.

The ID you hold in your hand:

  • must be the same government-issued ID you submitted previously

  • must be fully clear and readable

The note you hold in your hand:

  • must be handwritten (not typed)

  • must be in English

  • must contain today's date

  • must contain the sentence: For trading at wcex.com only.

  • must contain your signature.

Your fingers cannot cover any details on your ID or on the note.

Examples of ideal WCX selfies